What is the first step in assessing client needs?

Meeting with the client to evaluate their needs is the first step in assessing client needs because it establishes direct communication and understanding between the project manager and the client. This initial interaction allows the project manager to gather specific information about the client's goals, expectations, and any constraints or specific requirements they may have. Engaging in dialogue provides insights that surveys or reviews of past projects might not capture, ensuring that the subsequent planning and design phases are closely aligned with what the client truly requires.

By focusing on direct communication, the project manager can build rapport, clarify any misconceptions right from the start, and foster a collaborative environment. This foundational step is critical for the success of the project, as it sets the stage for all future interactions and decision-making processes.